The retailer, which operates 171 stores across Britain, said it expects its £350,000 licence, implementation and training costs to be recouped in 21 months from tighter stock control.
Other benefits include standardising skill sets across the supply chain team, improved customer satisfaction more right-first-time deliveries and a red- uction in lead times, a Wickes spokeswoman said.
Wickes, an existing Manugistics user, tested other products before deciding to roll out Manu- gistics forecasting and replenishment software to create a standard single supply chain system.
The software was rolled out to Wickes' home delivery service in 12 weeks, and the roll-out to suppliers took a further eight weeks. The store supply chain system was upgraded and implemented by suppliers and direct delivery depots in 20 weeks.
The Manugistics software sits on an IBM p670 Unix server running IBM AIX 5.2 and an Oracle 9i database. BEA Weblogic is used as the application server.