Ten Scottish local authorities, led by East Lothian Council, have awarded a £1.5m contract to management consultancy Aspiren, software and services supplier Civica and supplier Computacenter for a three-year project to establish a framework for measuring workloads and improving their performance in service delivery. The project has funding from the Department for Work and Pensions to improve the administration of housing and council tax benefits.
Energy group in £30m BT management deal
Neos Networks, part of the Scottish and Southern Energy Group, has signed a contract with BT for a five-year, £30m managed services agreement. The contract covers the management of Neos's private circuit base, strategic network consultancy, managed billing and contract management services. It will also offer the upgrade, management and support of all SSE's call centres.
Council opts for full HR and payroll package
Bury Metropolitan Borough Council is to install MidlandHR's payroll and HR software, Trent, in a £627,000 deal. MidlandHR will supply an integrated payroll and HR system for the council's 8,500 staff across the borough. The council will migrate from a mainframe-based to an integrated, web-based product. Bury will use all the modules of Trent, including people development, absence, recruitment, payroll, and training.
NHS trust seeks better phone services with IP
United Lincolnshire Hospitals NHS Trust has awarded communications and services provider Damovo a £500,000 contract to overhaul its telephony systems. The Nortel IP enabled telephony system, which will go live in March, is expected to provide patients, staff and callers to the trust with faster call response times.
Software deal aims to save charities' cash
Insurance and financial services company Ecclesiastical Insurance Group (EIG), a specialist in church and charity cover, has awarded South Wales IT firm Net-wrk a £250,000 contract to supply software and support services. Net-wrk will upgrade software applications, saving EIG up to £750,000 in the process, the firm said. Its engineers will use the Citrix Metaframe Access Suite.