Tif aims to build bridges in workshop

The Corporate IT Forum (Tif) has announced an initiative to improve relations between IT users and their suppliers.

The Corporate IT Forum (Tif) has announced an initiative to improve relations between IT users and their suppliers.

At a conference in February 2005, the user group will hold a workshop at which IT decision makers and supplier executives will be encouraged to discuss common concerns such as software quality in a frank and informal manner.

David Roberts, chief executive of Tif, said, "Software quality is a very big issue for both suppliers and users, but no one is accusing suppliers of putting out shoddy software. It is rather the lengths organisations have to go to test their software [to ensure it is secure and fit for purpose]".

Tif announced its plans to coincide with a survey of its members on their satisfaction with IT suppliers. It found that 94% of those questioned thought suppliers "oversold" their software, creating false expectations about how easy it would be to install and support.

The survey echoed previous research that found frustration among business users over the quality of the software they receive from suppliers.

For more on Tif, click here >>

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