Elata helps firms manage mobile workforce

Companies now have an easier option when it comes to managing mobile devices and the applications that run on them, writes Antony...

Companies now have an easier option when it comes to managing mobile devices and the applications that run on them, writes Antony Savvas

A Java-based synchronisation and personalisation system from Elata provides support for devices designed to run on forthcoming high-speed GPRS and 3G networks. The software can also be run on existing GSM networks.

The platform-independent Elata Senses product is designed to integrate with an organisation's existing IT infrastructure and has gained the support of mobile heavyweights including Symbian.

A firm using Elata Senses could get staff to connect to the server each morning using PDAs or mobile phones to receive content updates. If the IT department has developed a new version of a service tracking application, for example, to schedule customer visits and to record details of work carried out during these visits, details of the updated version are automatically entered into Elata Senses.

When staff connect to the Senses server, they automatically receive the new application and the old version is removed. Job and location details are also distributed and staff can use the new application to record details of time spent on each job and and resources used or required.

Next morning, when the staff reconnect, Elata Senses issues new job records and grabs the previous day's job details from the PDA so they can be processed back at base.

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