I have just been told that one of the leading lights of the NHS shared business (SBS) services, Ruth Ormsby, is joining Capgemini as Public sector BPO head.
SBS is seen by many as one of the few successful examples of shared services in the public sector.
This could be a valuable recruit as shared services look like the way forward for government department’s to cut costs. An executive with experience within a major government department will help Capgemini get its shared services message across and might help it overcome the cultural barriers often associated with introducing these services to the public sector.
Ormsby has also been a senior consultant at Ernst & Young.
See Ormsby’s LinkedIn profile here.
SBS is one of the biggest shared services operations in the world, providing finance, accounting and payroll functions to more than 100 NHS organisations.
It began in 2003 as an in-house project run by the Department of Health, but the decision was quickly reached to move to a joint-venture structure with the private sector.
Suppliers are increasingly building their shared services capabilities.