Dell is now a consideration for IT services. But little is known about it.
The supplier won a big deal with TUI travel recently to provide desktop services across Europe.
There is a feeling in the industry that Dell needs to increase its capability and the supplier said itself that it will acquire to bulk up.
This is what Dell Services has globally today:
41,000 Employees Globally
28 Delivery Hubs in North America, Europe, and Asia
60 Expert Tech Support Centers
7 Global Command Centers
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Kit Burden, who heads up the technology and sourcing practice at law firm DLA Piper, was inviolved with TUI’s deal with Dell says this is an important one for Dell services.
“It is an important deal because it is big, multi-jurisdictional and group wide and shows that Dell can do propere managed services.”
He says if you compare Dell Services to more established companies such as HP, IBM and Fujitsu they are “not as quick at coming with the answers.”
But this will change as it establishes itself he says.