Hello support, could you change my password?....

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I think it would be great if all first line support teams followed the same sort of attitude as staff at British Bank, Lloyds.
A man who chose “Lloyds is pants” as his telephone banking password said he found it had been changed by a member of staff to “no it’s not”
Full story here from the Beeb, I am not sure if any of my passwords would get through?

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