The credit crunch is driving a new realism within organisations, and within their IT departments in particular.
The risk of slackening sales is prompting a closer focus on the cost side of the business with greater efficiency the name of the game. Now, the business is looking towards IT and asking, "OK, what can you do to help us get through this downturn?"
Driving more innovation in business and technology processes through internal and external collaboration using technologies such as Instant Messaging and wikis is the way that IT would like to go, communicating effectively, sharing skills and knowledge for the common good.
But they are finding it hard to do. Most customers are bound by legacy systems, which is a significant inhibiting factor. It’s a far cry from the free and easy, very intuitive world of Web 2.0 and social networking tools. When you look at collaboration tools, integration is complex, they’re expensive, and the journey and roadmap is a long timeline for most organisations.
One way forward is to create a culture of collaboration internally, taking advantage of the depth of corporate knowledge resident in deep organisation silos which have traditionally been seen as a business disadvantage.
This podcast will show how organisations who understand the benefits of collaboration can step up their collaborative performance to the business’s advantage, even against a tight economic backdrop. It will:
Watch the Computer Weekly webinar 'Beating a business downturn with collaborative technologies' in association with BT
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This was first published in March 2009