In this podcast, ComputerWeekly.com's Cliff Saran chats to Bill Jensen and Josh Klein about "Hacking Work - breaking stupid rules for smart results". Bill and Josh discuss how the old ways of doing IT no longer match what staff in the knowledge economy need.
Many businesses are run based on best practices from the industrial revolution. The company provides the tools and environment to enable staff to do their job. This works up to a point, but Jensen and Klein argue that it is out-dated and members of staff are being hampered by command and control style management supported by inflexible IT systems.
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This was first published in November 2010