Pixsooz - Fotolia

BT signs £7.4m health and care integration contract with Islington

BT is set to develop an integrated digital care record, pulling information from both health and social care systems in Islington

This Article Covers


The London Borough of Islington and Islington Clinical Commissioning Group (CCG) have signed a five-year contract with BT to link up health and care IT systems.

The system will pull together patient data from systems used across health and social care in the borough with the aim to give clinicians and care workers a single view of the patients’ records, accessible securely on whatever device they use.

Patients will also be given access to their own records, test results and upcoming appointments, as well as being able to share their own information – such as weight or blood pressure – with staff.  

Katie Coleman, joint vice-chair of the CCG, said the integrated record will “ensure the best possible health and well-being outcomes for people”.

“As a GP, I want to give people as much control as possible over their own health and care, so I’m particularly excited about the introduction of the person-held record,” she said.

“As well as helping us to create a truly patient-centred service, it will promote personal health improvement and prevention.”

Single view of records will help reduce errors

Islington is one of 25 integrated care pioneers, chosen by NHS England to trial new ways of joining up health and social care. Simon Galczynski, Islington Council’s director of adult social care, said he looked forward to the go-live, which is expected in autumn 2016.

“The current limitations on integrated records are a daily frustration for people who use our health and care services, and for those who work in them,” he said.

“An integrated, person-held record will help connect different parts of health and give the person greater control over their record and who can see it, while ensuring they don’t have to keep giving the same information to each person involved in their care.”

Read more about a paperless NHS

The borough, which has 206,000 residents, hopes the joined up health and care record will give staff more visibility of their entire care pathway and help reduce errors

As part of NHS England’s plans to make integrated digital care records available at the point of care mandatory by 2020, CCGs have been put in charge of making sure their local health economies are working to achieve the paper-free target.

By spring 2016, the CCGs will have to submit detailed roadmaps on how they are planning to do so, as well as liaising with local authority partner to ensure social care is involved.



Enjoy the benefits of CW+ membership, learn more and join.

Read more on Managed services and hosting services



Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: