North Yorkshire Police has selected Capita to deploy self-service HR and duty management applications to help improve its overall responsiveness.
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Through the contract, worth up to £1.25m over five years, Capita will provide support solutions for HR, training and duty management for use by all four police forces across the Yorkshire region. Capita will also manage the region’s data for HR, training and, optionally, health and safety.
Deputy chief constable of North Yorkshire Police Tim Madgwick hopes the applications will improve data processing within the participating forces.
“By upgrading our duty management, HR and training systems with Capita and taking a more self-service-based approach to managing data, North Yorkshire Police will have a solution which will not only save the force money, but will deliver the underpinning services to make the force more effective and responsive,” said Madgwick.
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Lucy Bailey, managing director of Capita Secure Resource Solutions, said: “All police forces are facing pressure to make cuts while at the same time improving efficiency and maintaining front line services. This is a tough challenge.
“Streamlining organisational support is a clear way for the forces to become more efficient, and Origin is a proven platform which is now assisting forces across the country to make significant savings while maintaining or improving their frontline services.”
Capita recently secured the contract to run Transport for London’s (TfL) congestion charging system, which it will take over from IBM in November 2015.