Mobile software

RIM unveils BlackBerry Enterprise Service 10

Jennifer Scott

Research in Motion (RIM) has announced its BlackBerry Enterprise Service 10 is available for download, just ahead of the launch of its new mobile operating system.

The tool is designed for businesses to manage their mobile deployments, with features allowing them to provision handsets, manage mobile applications and implement security protocols.

Although designed with BlackBerry smartphones and tablets in mind, the service also incorporates management for Android and iOS-based devices to offer an all-in-one product for environments with multiple operating systems.

“BlackBerry Enterprise Service 10 empowers employees to be more productive and better equipped to serve customers, while providing business and IT leaders with the confidence that corporate data is protected and the manageability that CIOs and IT departments have long enjoyed with BlackBerry,” said Peter Devenyi, senior vice-president of enterprise software at RIM.

“BlackBerry Enterprise Service 10 makes mobility easy for businesses to help keep them moving,” he added.

The announcement comes one week before RIM is due to unveil its new mobile operating system, BlackBerry 10.

The software was due for release in 2012, but during a dire results call from the firm in June, RIM CEO Thorsten Heins said the launch would be delayed as the product was not ready.

“These issues are not related to quality, but it has become clear a schedule working towards this calendar year is no longer realistic,” he said during the earnings call. “I will not deliver a product to the market which is not ready to fulfil the needs of our customers – there will be no compromise on this issue.”

Computer Weekly will report from the BB10 launch on 30 January, which is expected to include new handsets, as well as the software upgrade.


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