The Metropolitan Police Service (MPS) is tendering for a nine-year system integration contract for its new command and control systems.
The contract may be extended for an additional eight years and could be worth up to £200m over 17 years. The MPS said it was looking for a single supplier.
The tender follows a notice issued in August last year for a package of software products, for development, configuration and support for a new command and control system.
Metropolitan Police CIO Ailsa Beaton told Computer Weekly last year that her reputation depended on the success of the new system. "I am very much aware that my P45 could be on the line with this. It is important because it is the system that co-ordinates someone calling for help and the police officer turning up," she said.
"At the moment the system is 30 years old. So we are deciding whether to buy a brand new one or keep the system but upgrade it to make it more modern." New functionality will include an ability to map and transmit video feeds, Ailsa Beaton said.
This second procurement will cover systems integration of the chosen software, transition from existing command and control solution and the ongoing operation and technical support of the overall solution. It may also include the provision of hosting facilities and procurement of the necessary hardware and related software said the notice, said the note.
“Such a solution would provide a computerised service for handling incoming calls (emergency, non-emergency and internal), dealing with incidents, supporting the operational handling of events, assigning and deploying resources and providing data interactions with mobile devices.
“This may also extend to other associated technologies, such as voice and CCTV communications, mobile (in-car) devices, mobile telemetry and call routing (from the public network and the internal network), depending on the suitability of the technology choices, the deployment options and the contract terms,” it said.
The new system will need to handle six million calls per year, with a peak total of 600 calls in
the busy hour. “The Command and Control solution for the MPS will be a critical component of the
policing operation for London and must be able to robustly and reliably sustain the operational
demand,” said the note.