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Virgin Media unifies software to support mobile working

Karl Flinders

Virgin Media is rolling out a unified suite of collaboration software to 5,000 employees to enable flexible working.

In November last year, Virgin Media began working on a project to adopt three software products from Cisco that unifies social media, online meetings and unified communications. Cisco’s Quad, WebEx and unified communications software has been integrated into a package and used in a pilot scheme by 1,000 workers.

In March, Virgin Media will move to the next phase of the project, moving from pilot and move 5,000 workers to the software. It could eventually move all of its 15,000 staff.

Virgin Media had to integrate the software with business applications such as Microsoft SharePoint and Office Communicator.

“The ability of social media to actively engage audiences is proven, and we’re making the most of the software to bring new ways of working to Virgin Media,” said Elisa Nardi, chief people and services officer at Virgin Media. 

“Our people will be able to connect using video, chat and activity feeds from the office, when working from home and on the go. We’re enabling a more flexible and collaborative work environment and will continue to develop our use of Cisco Quad and WebEx to deliver an outstanding experience to our people and, ultimately, a more agile and engaged workforce.”

The software can also be used on mobile devices, which will support programmes to enable staff to use their own devices at work.


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