Olympics resale site back online after 11-day suspension


Olympics resale site back online after 11-day suspension

Kathleen Hall

The Olympics tickets resale site will be back online today after being down for 11 days, LOCOG the Olympics organising body has said.

LOCOG suspended the resale site just hours after it opened on Friday 6 January, as hundreds-of-thousands of people logged on to purchase unwanted tickets. “At one stage we had 250,000 people chasing just a couple of tickets, which caused issues around notification,” said a LOCOG spokesman.

The resale platform on the London 2012 ticketing website will re-open to ticketholders who want to sell their tickets from 3pm January 17.

Chris Townsend, LOCOG commercial director, said: ‘We are sorry for any inconvenience caused by the suspension of our ticketing resale platform. We made a commitment to our customers to give them a safe, secure and legal way of selling Olympic and Paralympic tickets which they are no longer able to use. We are delivering on that commitment, and will buy any tickets that customers are no longer able to use at face value until 3 February.”

Ticketmaster, which runs the resale the site on behalf of LOCOG, said it was unable to comment as to why the problem took 11 days to locate and fix.

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