CIOs reveal technologies making the most impact in 2011

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CIOs reveal technologies making the most impact in 2011

Karl Flinders

Virtualisation and cloud computing are the technologies that have made the biggest impact on business in 2011.

Interviews of 100 CIOs and senior IT decision makers, carried out by Vanson Bourne on behalf of BT Engage IT, revealed 76% believe virtualisation and cloud-based technologies were the technologies that made the biggest impact on business in 2011.

This compares to only 13% who saw mobile technology as making the biggest impact and a meagre 7% who thought employees using consumer devices in the office made the most impact.

Smaller companies, with between 1,000 and 3,000 employees, were even more certain of the business value of virtualisation and the cloud. Over three quarters (76%) said these technologies made the biggest impact on business.

John Thornhill, CEO of BT Engage IT, said this is a sign of the end of the hype for cloud and virtualisation: “The industry has been talking about them for a number of years – and they’ve become business, rather than just technology terms – but companies are now using these technologies in earnest.”

He said the benefits reported by CIOs of virtualisation and cloud computing included cost savings, productivity gains and improved levels of customer service: “Whatever it means for companies, it’s clear that cloud and virtualisation are maturing as technologies and now delivering real business benefits.”

Case studies for cloud and virtualisation projects back up the findings of the research.

Holiday firm HolidayExtras.com halved IT hardware costs and accelerated its web performance by moving systems and infrastructure to Amazon’s cloud (AWS). 

HolidayExtras.com spent nine months moving its IT infrastructure to AWS. The company says it has improved response times for the HolidayExtras.com website and cut IT hardware costs in half and it  can now expand its infrastructure at the click of a button. 

The flexibility of cloud computing and its pay-as-you-use commercial models make it attractive to companies of all sizes.

Biffa Waste Services reduced the number of physical servers it uses from over 150 to about 25 in its datacentre virtualisation strategy. 

The company – which collects, recycles and disposes of commercial and household waste – has two datacentres that support over 200 locations across the UK. Server virtualisation is becoming the norm for any new datacentre, refresh or upgrade.


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