As part of its strategy to enhance its portfolio of public and private communications services, The Queen Elizabeth...
II Conference Centre (QEIICC) in London has deployed converged IP voice and data communications systems. The QEIICC requires leading technology to effectively service its clients’ communications needs and wanted to explore new communications solutions, such as Voice over Internet Protocol (VoIP) services, to equip its centre for its current and future conferencing needs, helping it to main what is says is its leadership position within the marketplace. The purpose-built conference and exhibition venue is an executive agency of the UK’s Department for Communities and Local Government, and is one of the first government agencies to migrate its voice services to a VoIP system. The QEIICC is using IP Integrated Access, supplied by Verizon Business, to support advanced conferencing facilities for exhibitors and visitors such as high-bandwidth video conferencing and Internet services that will be made available through the Centre’s Internet café and wireless hotspots. Richard Battersby, the QEIICC’s information communication technology manager, explains the rationale for the move to VoIP: “We are proud of our reputation for providing innovative, technology-focused conferencing and events solutions to our customers, and are confident that our partnership with Verizon Business will allow us to continue to offer cost-effective and technically advanced services that will maintain our competitive edge.”
Verizon Business successfully completed the migration of the QEIICC’s inbound and outbound calls to VoIP in August.