Clarks, the UK’s largest specialist shoe retailer, has signed a deal to upgrade its network so that it can remotely manage the IT of its 670 stores.
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The deal is an extension to Clarks’ existing contract with BT Expedite to supply a managed network. BT Expedite has already supplied networking services to Clarks for more than eight years.
Clarks expects that remotely managing the in-store IT systems, including the POS system, will free up its staff to sell more products to customers. Remote management will also reduce or remove altogether site visits by its IT team to stores.
The shoe company’s retail IT services manager Alistair Clark said, “BT Expedite presented us with a clear migration plan to move to this latest store technology platform, and we are confident that this will provide us with the infrastructure on which to build for the future.”
Clarks chose a system called Connected Retailer Store. The system runs on Microsoft’s .net Framework.
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