Centrica insurance arm manages disaster recovery

Home Assistance UK is using hosted disaster recovery to protect databases containing the details of all its customers in a datacentre backed up by power from a hydrogen fuel-cell.

Home Assistance UK is using hosted disaster recovery to protect databases containing the details of all its customers in a datacentre backed up by power from a hydrogen fuel-cell.

The Centrica Group company has also created a replica IT and communications infrastructure.

The firm has backed up its SQL, Sage and Exchange databases and ICT infrastructure at Comtec Enterprises' datacentre.

The datacentre contains APC equipment to house servers and uses a hydrogen fuel-cell to generate back-up power. This reduces the firm's carbon footprint because heat and water are the only waste products. The fuel-cell starts working as soon as there is a power outage, unlike a diesel generator, which can take time to fire up.

Tony Vassiliou, IT manager at Home Assistance, said the company relied on the accuracy of its business information. "By securing our Sage, SQL and Exchange databases holding all our customer, broker and financial information we are entrusting Comtec to help secure a vital business asset," he said.

In the event of a disaster, Comtec provides Home Assistance with alternative premises, to which all business-critical applications from the datacentre will be redirected.




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