Unified communications (UC) fuses multiple forms of communications: voice, video and text-based media. But is a UC strategy something midmarket firms should consider? This primer answers some basic UC questions to help you make a well-informed decision for your organization.
- What is unified communications?
- Why would I want it?
- Who's using it?
- What does the vendor landscape look like?
- Where do I start?
- How should I launch my project?
- What's next for UC?