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Shetland Islands Council deploys disaster recovery and back-up system to protect online services

Antony Savvas

Shetland Islands Council will deploy a £250,000 centralised disaster recovery and enterprise back-up system to reduce costs and guarantee access to online services for its citizens.

The technology, from Esteem Systems, is designed to keep council services up and running. For example, it will ensure staff have access to vital information immediately and citizens can use the council's 24-hour secure internet payment service.

Based on Sun Microsystems' and Symantec Netbackup's technology, it will modernise the council's infrastructure and continually provide electronic services for Shetland Islands citizens.

The infrastructure also provides centralised management and a manual failover process to support the automated disaster recovery system at the back-up facility, which takes over in the event of a failure at the primary data site.

"We are continually working to provide the best services to our citizens and we need to have the best systems in place for us to do this," said Tim Bentley, ICT security and operation manager at Shetland Islands Council.

"Esteem understood our organisation's very specific needs and we are working together to look at options for a full business continuity operation in the future," said Bentley.

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