Grampian Fire and Rescue Service (GFRS) has spent £15,000 on new IT architecture to more effectively manage its services across the region.
GFRS serves communities in Aberdeen City, Aberdeenshire and Moray Council areas. In addition, GFRS duties include the protection of key industrial sites, gas and oil terminals, active RAF bases and prisons and the royal residence at Balmoral Castle.
Working in partnership with Northgate Infrastructure Solutions, GFRS has implemented key IT infrastructure improvements including new operating systems, servers and improved security protocols, all of which have resulted in greater efficiency throughout the service.
Bill Mitchell, head of IT at GFRS, said, "Northgate implemented key infrastructural improvements that are allowing us to realise our core strategies. As a result of our investment we have been able to reduce support costs and provide staff with remote access to information systems."
He said, "By reducing the time required to manage and monitor our infrastructure we have been able to concentrate on implementing new systems which provide tangible benefits to our service, as well as improving the services delivered to the community."