Law firm improves service with web-based conferencing

International corporate law firm Ashurst has replaced its audio conferencing system with CityDesk from MeetingZone to speed up response times to lawyers' requests.

International corporate law firm Ashurst has replaced its audio conferencing system with CityDesk from MeetingZone to speed up response times to lawyers' requests.

Ashurst chose the system to link 200 partners in 13 countries because of the product's ability to book conferences online, e-mail call details to all participants, allocate conference call costs to particular clients, and offer a customised and branded service.

The conference call service enables the firm to bring together teams of lawyers working on a project, regardless of the size of the team and location of the individual members. The firm said this helps improve client relationships, which can deliver key competitive advantage.




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