Gateshead Health deploys integrated incident reporting system

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Gateshead Health deploys integrated incident reporting system

Antony Savvas

Gateshead Health NHS Foundation Trust has implemented the Datix Patient Risk Management software to meet the requirement for fully integrated incident reporting.

The aim is to give the Trust the latest in fully integrated reporting systems to meet compliance needs.

Angela O'Brien, head of corporate risk at Gateshead Health, said, "We needed a sophisticated level of integration, using a system that contained all patient and staff incidents, calling on multiple sources of data. It had to enable us to analyse a wide range of data, fast."

The Trust has already implemented multiple Datix modules with more to follow. Of immediate importance was the integration of incident reporting with Patient Advice and Liaison Service (Pals) and Complaints.

"Importantly for us, the Datix system provides fully integrated Pals and Complaints modules and it will enable us to grow and evolve as more modules are brought on board," said O'Brien.


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