Businesses running the FastHosts Internet service will have to change their passwords because of a major security breach at the internet service provider.
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The company has warned users to change their main account control panel login password, all e-mail passwords, all FTP (file transfer protocol) passwords and all passwords for its hosted MySQL and Microsoft SQL Server databases.
A computer reseller affected by the breach said, " FastHost went ahead and changed all sorts of password. Plus it says that all e-mail passwords will have to change. All this is a terrific amount of work for us so there must be lots of companies out there with an awful lot of work to do."
He estimated that it would take two full days to change all the passwords. For larger companies the impact could be worse, particularly given that every single end user e-mail account on every device they use will need to be changed. This could affect desktop PCs, laptop, mobile phones that offer e-mail access, he said.
"By forcing a password change some of the websites now fail to work. The new passwords are being sent in the post."
In a statement issued by the company today, FastHosts said, "On Thursday 29 November, a number of Fasthosts customers had their Control Panel and FTP passwords automatically reset." The company said it has now run a system-wide external security audit to remove the vulnerability that led to the recent network intrusion.