The Co-op is rolling out a new supply chain system to smooth deliveries to its stores.
The Co-op has successfully deployed the Warehouse Management component of Manhattan Associates' supply chain platform in its new regional distribution centre (RDC) at Thurrock, Essex. This is the first phase of a UK-wide implementation.
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The Co-op says the South Eastern region of its business, served by the Thurrock RDC, has already enjoyed a marked increase in on-shelf availability, greater delivery efficiencies and the benefits of a new distribution network capable of supporting future growth.
The company anticipates that the supply chain system will have paid for itself through cost savings in less than three years.
The South East is the first region to benefit from the full working model of the Co-op's new system. It will now be extended to the organisation's RDC in Nottingham, before being implemented at the national distribution centre in Coventry .
Trevor Ashworth, director of food retail logistics at the Co-op, said, "We are outperforming the market in terms of like for like sales growth and make more than 38,000 deliveries a week to our stores.
"We could never have maintained these levels with our old system as we were suffering from too many orders, too many trucks, too much admin and too much hassle."
He said, "On-shelf availability has increased significantly since we rolled out the new software and the entire region is running far more efficiently. The South East used to be our worst-performing region, now it is our best."