Nationwide Building Society Business Services Department has implemented a portal-based knowledge management product...
from Styles & Wood StoreData to create a data hub to enable information sharing between departments.
The department, which has the responsibility of managing the retail property portfolio of more than 750 branches and 20 regional offices and support centres, said the data hub will underpin the company's programme of departmental transformation.
Information sharing capabilities will allow the Business Services Department to remove internal departmental information silos and create a matrix-based organisation.
Steve Head, Nationwide's support service director, said, "The hub will provide Nationwide with a single source of management information across the entire portfolio: what is happening, how we are performing and what corrective action we need to take. "It will also provide the sole repository for all record information and legislative documentation."