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UPS offers paperless shipping

UPS has said it has the first package carrier to offer customers a paperless international shipping system.

The paperless capability can be used for packages to 98 countries, said UPS.

The new service - UPS Paperless Invoice - will be introduced in January, and will make it easier for customers to expand their businesses to new markets around the globe, UPS said.

"This is truly a breakthrough for our customers when you look at what goes into cross-border shipping today," said Kurt Kuehn, UPS senior vice-president of worldwide sales and marketing.

"Businesses of all sizes count on UPS to simplify international shipping and optimise their supply chains, and we are dramatically changing the future of global shipping," he said.

UPS Paperless Invoice will enable customers shipping small packages internationally to "go paperless." It will use UPS technology to help integrate order processing, shipment preparation and commercial invoice data, and then transmit that data to customs offices across the globe, eliminating the need for paper commercial invoices.

Once launched, UPS will be the only carrier to offer customers a paperless commercial invoice process for international shipping.

Because information is stored electronically, UPS said, customers reduce their chance of making manual errors when filling out customs documentation.

The technology also prevents them from submitting incomplete customs paperwork. Incomplete forms are one of the main reasons shipments are held for clearance.

In addition, a new UPS Returns service allows recipients to return goods using an international return label and commercial invoice via e-mail, or from a UPS driver picking up the return package.


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