Reuters has awarded Computacenter Services a four-year, £20m IT support services contract to cut costs and increase...
service levels to customers.
The four-year contract supports Reuters' systems and customers in the UK. The IT infrastructure support services provided include service management dispatch desks supply-chain logistics incident, move and change management and decommissioning.
Beat Goehring, head of PSG UK at Reuters, said, "Our partnership will facilitate innovation throughout the contract term and will play a significant part in delivering continued great service to our customers."
Using Computacenter Services' Shared Services Factory and its Technical Resource Group of engineers, Reuters will be able to take advantage of a range of industry best practice methodologies to optimise service delivery.
A number of Reuters staff will transfer to Computacenter following the deal.
Goehring said, "Computacenter Services has a proven track record in Tupe and retaining transferred staff.
We are confident that it will be able to provide impacted staff with enhanced career prospects, which was a key factor in our decision to partner with Computacenter Services."