IT departments spend too much on maintenance, says analyst


IT departments spend too much on maintenance, says analyst

Antony Savvas

IT departments are investing an unnecessarily large proportion of their time and budgets on maintenance, whilst failing to use the systems management tools that are available to them.

Research by analyst firm Quocirca reveals that up to 80% of an IT budget can be spent on simply maintaining an existing infrastructure.

Consequently, IT departments have very little time or money to spend on long term solutions that could make day-to-day life easier for technical staff and help to lower departmental costs.

A key part of any systems management toolkit should be an imaging software solution, said Quocirca. For greatest efficiency, this needs to enable the creation of a controlled set of image files that will work on any business-class PC or laptop within the environment. 

Clive Longbottom, an analyst at Quocirca, said, “Systems management is a strong funded area within most organisations, yet most organisations still feel that they have a long way to go to provide the dynamic response to systems issues that the business demands.”

He said, “Systems management staff can use existing systems management tools combined with disc imaging tools and image management tools such as the Universal Imaging Utility to reduce cost and improve response times markedly.”

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