The BT contract, the value of which has not been revealed, is the largest ever services contract won by Computacenter.
Under the contract, Computacenter will take responsibility for fulfilment, support and related services for BT's 112,000 global desktops.
Cost savings are a key component of the agreement, with Computacenter committed to delivering year on year cost reductions.
This will be achieved in part by Computacenter buying back most of the current BT desktop/laptop estate and providing BT with a single monthly charge for products and services.
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
This approach will help deliver a managed technology refresh programme to BT. BT will also benefit from Computacenter’s Shared Services Factory (SSF) operating model.
SSF is designed to remove complexity, ensure best practice and embed quality improvement. SSF captures key elements of the most successful projects and uses them to create a flexible set of standards that can be applied consistently across future initiatives.
Related article: Computacenter expands services division:
Related article: Computacenter offers shared services factory
Comment on this article: firstname.lastname@example.org