Ticket firm on track to manage changes


Ticket firm on track to manage changes

Computer Weekly Staff

Rail ticket retailer TheTrainline, which handles more than 150 million journey enquiries a year and manages 14% of all intercity ticket sales, has chosen Serena TeamTrack to improve the tracking of software defects, as well as the management of changes to its online and call centre applications for its agency, train-operator and corporate customers.

The system will track requests for changes to TheTrainline's CRM platform and ensure that defects and change requests are dealt with effectively.

Email Alerts

Register now to receive ComputerWeekly.com IT-related news, guides and more, delivered to your inbox.
By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

COMMENTS powered by Disqus  //  Commenting policy