Garages may be compensated for MOT system crash

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Garages may be compensated for MOT system crash

Antony Savvas

The government is to consider offering garages compensation after the online MOT car testing system crashed last month.

The government has responded to a question by the Conservative opposition in the House of Commons about possible compensation for garage owners.

The government said, “All of the 18,300 garages currently in the MOT scheme have been contacted and advised to write to the MOT service management team if they believe they have suffered financial loss as a result of disruptions to the MOT service. Each claim will be considered on its respective merits.”

As a result of the UK’s £230m MOT system suffering technical problems, the work of garages around the country was disrupted last month.

The UK’s 18,300 authorised MOT testing centres are linked to the system, which was intended to replace handwritten MOT testing certificates, wipe out the sale of fraudulent certificates and keep dangerous vehicles off the road.

During the week’s disruptions to the system, garages had to revert to handwritten MOT notes.

The cause of the problem hasn’t been revealed by the Vehicle and Operator Services Agency, which runs the scheme.

Siemens Business Services built the system under a 10-year private finance initiative deal on behalf of the government. After severe delays, the system finally went live this March.


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