Euromaster, the pan-European tyre and car maintenance firm, is cutting its communications bill by 20% by signing a multi-million pound contract with virtual network operator (VNO) Vanco.
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VNO is a networks and telecoms provider who builds a customer network using various services from a variety of third party suppliers, to deliver cheaper communications to customers.
As a result of the deal, Vanco will be the exclusive partner of Euromaster for the design, implementation and management of all telecoms services.
Euromaster’s network currently supports 12,800 employees across 1,700 service centres in 10 countries, including the UK, France, Germany, the Netherlands, Spain, Austria, Denmark, Finland, Sweden and Switzerland.
Gilson Santiago, Euromaster chief information officer, said, “We wanted to adopt a new sourcing strategy for our telecoms needs to take advantage of the new technologies available on the market, and also make the management of our network easier.”
He said, “Managing and controlling the different contracts with multiple suppliers in each country had become very complicated. Vanco offered us a flexible and homogenous solution that perfectly meets our needs, while reducing our telecoms costs by more than 20%.”
Vanco will provide Euromaster with network management services for all traffic via landlines, voice switch (PBX), mobile phones, data transmissions (WAN), local area networks (LANs), broadband internet and remote access of multi technologies.
Vanco’s multi-year contract also includes the gradual migration to national and international voice over IP services, to enable Euromaster to make further savings from using converged voice and data networks.
Until now, Euromaster had decentralised national telecoms services in each country, using disparate technologies, country specific systems and a frame relay network connecting all its subsidiaries.