West Yorkshire Police has commissioned a document management system (DMS) from Northgate Information Solutions to improve the performance of its penalty notice system.
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The move is designed to reduce the amount of administration required to run the system, which is also supplied by Northgate.
Using intelligent recognition software to scan new penalty information, the add-on software automatically updates West Yorkshire Police’s VP/FPO penalty notice system.
The new DMS is designed to deal more efficiently with incoming and outgoing correspondence, and enable staff to manage complete case files from their workstation.
The add-on can also store and extract information from up to 750,000 images per year, and provide a full audit trail.