Businesses using IBM databases for online trade could be in for a nasty shock now that the company is to withdraw from its relationship with supplier Hyperion, research firm AMR warned.
Hyperion supplies technology for online transaction processing, to analyse data from online customer systems, aiding customer relationship applications and business intelligence systems.
IBM has supplied Hyperion's Essbase Olap technology with its DB2 Olap server database software since 1996. Users will have to choose a strategy to migrate away from Essbase. IBM will support it until 2007, but the product will no longer be developed.
AMR's vice-president of research, John Hagerty, said some customers will be left with no clear migration path because, aside from Essbase, Hyperion does not support either mainframe or AS/400 systems.
"It is important to begin the planning now, as the decommissioning date is not that far off. Companies that have built analytic applications and Olap-based datamarts using DB2 Olap Server must decide whether the risk of running on an unsupported product is too great," he said.
Although Hyperion will make it relatively easy to move to its product, Hagerty warned there would be expenses.
In an internal memo Hyperion said users currently on IBM maintenance will have the opportunity to exchange IBM DB2 Olap Server licences for matching Hyperion Essbase licences.
IBM is also encouraging DB2 Olap customers to migrate to Hyperion maintenance support .