HP has unveiled an IT Shared Service (ITSS) portfolio that is designed to help enterprise customers effectively manage and transform their IT environments by improving IT cost efficiencies, quality of service and responsiveness across all lines of businesses.
The company says that the IT shared services consolidate common IT functions that are otherwise spread across an enterprise. In effect, IT acts as an internal service provider. With the ITSS portfolio, HP says that customers can accelerate business and IT alignment, including staffing, structure and governance and optimise and rationalise enterprise-wide IT resources.
Combined with its service oriented architecture framework, HP says its new portfolio is a key element of the HP Adaptive Infrastructure offering, which enables customers to move toward a ‘lights-out’ computing environment that is managed remotely 24 hours a day.
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HP believes that its IT Shared Service Portfolio is tailored to business needs and that it provides a flexible approach to IT shared services, offering either a transformation or utility portfolio depending on a company’s business and IT needs.
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