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Tough love for IT staff

IT organisations are the most aggressive in managing under-performing staff, according to new research.

IT organisations are the most aggressive in managing under-performing staff, according to new research.

Poorly performing employees within IT are more likely to be managed out than in any other sector - it happens in 54% of organisations - according to the Tough Love survey of 800 human resources professionals.

Some 65% of IT managers said their firm is now tougher on poor performance than it was two years ago. Of these, 24% are much tougher - the highest of all sectors.

The research, for Computer Weekly's sister magazine Personnel Today, found 24% of IT organisations identified poor performance as a big issue, while 67% said it was a small issue and 9% said it was no problem at all.

The survey found 14% of employees within IT are considered poor, compared with an average of 16% across the economy as a whole, with IT line managers spending an average of 1.59 days a month dealing with poor performers.

For 89%, the carrot is better than the stick in improving performance, the survey found.

Liz McGivern, director of talent management at HR consultancy Chiumento, which carried out the research, said, "The cost of not tackling poor performance is high, yet the solution isn't rocket science.

"Businesses need to invest in learning and development, even in hard times. Tomorrow's business performance is dependent on today's investment."

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