Two-thirds of IT directors feel their jobs are at risk due to the business’ view of IT’s performance, a survey of 1,300 IT directors by analyst Gartner has found.
Gartner found that IT directors need to stabilise the quality of IT services and provide measures that demonstrate growth.
The survey found that 51% of those asked were concerned of the aging workforce in IT. Gartner also urged IT directors to attract the right skills to meet existing and future business requirements.
Marcus Blosch, group vice-president at Gartner, said users needed to look at integrating business processes to achieve business value without a large up-front investment.
"The latest wave of business process change, business process fusion, provides the opportunity to re-engineer processes end-to-end from the customer perspective and integrate previously autonomous processes," he said.
Business process improvement was rated the main priority for IT directors in 2005. Security was ranked second, followed by enterprise-wide operating costs.