More than 80% of large organisations are implementing, or planning to implement some form of converged network.
That is according to a new survey from the Economist Intelligence Unit (EIU), which discovered that only 19% of large organisations have no plans to converge their voice and data networks. The survey, sponsored by Nortel Networks, also found that cutting telecoms costs is the main motivation for introducing converged networks.
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There still appears to be some confusion about the benefits of the technology, however. Dennis McCauley, director of global technology research for the EIU, said there was a gap between senior managers’ expectations for employee productivity.
The survey revealed that only about 50% organisations cited improved productivity as a benefit, but as McCauley pointed out, the two leading converged applications were videoconferencing and collaboration software - both applications designed to improve employee effectiveness.
McCauley said there was also lots of confusion as to the level of cost savings that could be expected. The survey revealed that 33% of respondents thought they would save more than 30% of telecoms costs, although 45% thought the savings would be between 10% and 20%.
McCauley said any organisation that wanted to get significant cost savings had to ensure there were structural changes to the organisation as well: IT changes alone would not cut costs.
This view was endorsed by Peter Finter regional director enterprise networks for Nortel Networks. He pointed out that the business case for convergence is not fully understood but an organisation that changed the way that it operated could make massive cost cuts.
The EIU questioned 103 executives representing 17 industries around the world.
Maxwell Cooter writes for Techworld.com