Computer Associates has unveiled a strategy and products to help IT directors manage their technology infrastructure...
like a business. Speaking at the company's annual conference in Las Vegas last week, CA interim chief executive Ken Cron told delegates that management applications represented the "fourth age of software", following the mainframe, client-server and internet ages. CA outlined a plan called Enterprise Infrastructure Management (EIM), that it said would enable CIOs to run IT like a business. It also launched Unicenter Service Management software to help IT directors address service support, service delivery and financial administration. CA said Unicenter Service Management would enable users to prioritise investments in IT based on documented business demands and track the cost of delivering IT services. Under EIM, CA plans to deliver an integrated, open family of products for operations, security, storage and service management using a common set of services and single database environment. CA said EIM will integrate core processes at user, business process and data levels and provide an integrated technology stack which third-party suppliers can use to develop cross-platform products and services. The company also introduced a tool to provide integrated management for Microsoft Exchange. Traditionally businesses have used tools from multiple suppliers to manage their Exchange environment. Such a management architecture had high ownership costs and was complicated to upgrade and deploy, CA said.
CA's Exchange management bundle
- Software monitors all Exchange infrastructure events
- Problem identification and resolution tools prevent problems before they can have an impact on service levels
- Intelligent traffic screening blocks inappropriate e-mail content and unauthorised distribution of confidential information
- "Single instance" storage technology can reduce storage costs by supporting all storage media and Exchange formats.