IBM has agreed to buy the business continuity services unit of Schlumberger in a move to shore up its global services division in Europe and help companies comply with latest data protection regulations.
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The company plans to combine the London-based service unit's sales organisation with its own and transfer 260 employees to IBM. Financial details of the deal were not disclosed.
The Schlumberger unit has long-term contracts with over 750 clients and more than over 40 recovery sites worldwide, providing business continuity services to government bodies and global companies.
The business will supplement IBM's own Business Continuity and Recovery services unit, which has 120 business continuity locations around the world.
The Schlumberger unit has particular strength in Europe, and along with IBM's own services division, will help companies comply with the Basel II and Sarbanes-Oxley regulations for data protection, the company said.
Basel II is an international set of banking accords on risk assessment and operational procedures. IBM has already rolled out a "Basel-II ready" bundle of software and services to tap into the potential spending spree. The company has also been expanding its customised hardware, software and services to create bundles to help companies with specific compliance problems under US Sarbanes-Oxley regulations.
"This buy will strengthen our overall portfolio, especially in helping companies comply with new regulations all over the globe," said Pat Corcoran, director of marketing and business development for the business continuity and recovery units.
The emergence of regulations has created a whole new audience for IBM's services, Corcoran said, because they have grabbed the attention of business leaders in addition to technology executives.
The Schlumberger unit will also provide IBM with specific skills in trading floor and workplace disaster recovery, Corcoran said, as well as more in-depth knowledge of the European market.
IBM has continued to put weight behind its services division, perhaps most notably with its 2002 buy of PwC Consulting, the consulting division of PricewaterhouseCoopers.
The strategy seems to be paying off as the company reported an 8% rise in revenue from its Global Services group in the fourth quarter of 2003.
"IBM is anticipating greater demand for business continuity services as a result of new regulatory compliance," said Andrew Efstathiou, program manager with the Yankee Group. Both Basel II and Sarbanes-Oxley also particularly affect IBM's core of financial services clients, he said, making the offerings a good fit.
While Efstathiou did not see any holes left to fill in IBM's continuity services, he said that the company still needs to "co-ordinate across independent silos" within IBM and could make further acquisitions to knit together different geographies.
"Like any company we are looking at how we can strengthen our portfolio to meet our clients' business needs," he said.
Scarlet Pruitt writes for IDG News Service