Warrington Borough Council is using a tablet-based PC system in the field to manage its 25,000 streetlights, to cut down on the use of paper forms and serve the public more efficiently.
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
Used by Warrington’s Neighbourhood Services department, the ruggedised tablet Go Book devices from Itronix running a management system from Mayrise Systems, allow field staff to use a mapping system previously only available in their office.
Street lighting engineers can synchronise the data held on their tablet PCs with that on the office system, so inventory records can be verified and updated, street light locations can be corrected using on-screen digital maps, and faults can be pinpointed and logged.
Dave Vasey, Warrington’s street lighting manager, says the mobile management system better serves those living in the borough, as reports of faults can be dealt with more efficiently.
He adds: “The system provides a customer care module for logging faults reported by residents calling in and the addition of mapping is proving invaluable for identifying faulty lights during these calls.”
The council plans the integration of the Mayrise system with a corporate MapInfo geographic information system (GIS) and council internet initiatives, which will, eventually, provide live information on street lighting to other departments and contractors.
This article was part of Computer Weekly's enterprise mobile business channel, sponsored by Nokia