On-demand desktop offers savings

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On-demand desktop offers savings

Karl Cushing
IT services firm EDS has claimed its new on-demand offering for desktop management, myCOE, can save users between 10% and 20% on the cost of managing their desktops internally.

Dirk Bulcke, offering manager of EDS' desktop services EMEA division, said users will be able to calculate the potential savings beforehand using EDS' business justification tool.

"We can give users an idea of what they could save beforehand and on average the savings would be about 10%-20% on an ongoing basis," he said.

Bulcke said the difference between EDS' offering and that of rivals is that it offers individual users the ability to deselect applications and services via a portal front-end, so they are not billed for products that are not being used. Payment options include monthly subscription, per-incident or according to capacity.

Tony Lock, chief analyst at Bloor Research, said myCOE had merits but he would be keen to see more details, such as how EDS came up with the 10%-20% figure. "I can see the potential benefits of this for organisations but the devil is in the detail. I would like to see their pricing schemes and the mechanics behind this, like how the on-demand part is managed and how EDS and Microsoft know applications have been removed," he said.

EDS teamed up with Microsoft to facilitate remote deployment and upgrades for software such as Windows and Office XP. However, Bulcke stressed that myCOE is an "open" system and is not restricted to Microsoft products.

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