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Volvo sees remote roll-out savings

Antony Adshead
Volvo IT has achieved a rapid return on investment after implementing infrastructure management tools to help it roll out Windows 2000 and manage enterprise software and user hardware such as PCs and printers.

The car manufacturer said it has already realised cost savings that have exceeded the cost of its investment, in particular by not having to have technical support staff physically visit PCs to carry out maintenance.

The company's deployment of software from On Technology has allowed it to remotely manage 4,500 PCs and handle tasks such as patch updates on mission-critical software such as Oracle, SAP and IBM-Catia project lifecycle management tools.

About 4,500 Windows 2000 licences were deployed in a Novell networking environment.

The infrastructure management technology works by being able to schedule, switch on and work on machines from a remote location by using the preboot executional environment - an industry standard client/ server interface that allows networked computers to be booted and configured from the network.

Richard Karlsson, manager of PC local area networks at Volvo IT, said the ability to remotely manage systems, without sending IT staff out to visit them was the primary benefit of the new system. "For us, it is about reducing costs and lead time every time something happens to a PC and everything needs to be reinstalled," he said.

The On Technology software has been integrated with Volvo's directory service infrastructure and Oracle databases to incorporate policy information about end-users and their configurations.

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