Under the terms of the "Perfect Performance" program, Stratus will shell out the cash to any customer who experiences unplanned downtime from an operating system or hardware failure on its ftServer 6500 product.
"One of the biggest concerns IT managers have is that more of their applications are becoming mission critical," said James Gargan, senior vice-president of worldwide marketing at Stratus. "Microsoft customers are clamouring for this."
Stratus makes strengthened versions of Intel-based servers that include either double or triple the number of standard components to ensure the system will not go down. For example, if a processor fails, the Stratus servers have spare chips to pick up the workload. Customers have used Stratus systems to make sure their applications are always available in applications, such as emergency call centres.
Although Windows has a reputation for being less stable than most other server operating systems, Stratus is willing to stand behind the OS for this deal. Gargan said the company does work to improve device drivers and make sure applications will not cause the OS to crash.
Users who want to take advantage of the deal will need to purchase an ftServer 6500 system with triple redundant components and Stratus' support services. With four processors, this system costs about $150,000.