Railway operator Connex this week launched a service offering real-time information about delays and cancellations to wireless application protocol (Wap)-enabled mobile telephones - just in time to lose its franchise on a major line.
Connex this week lost its franchise for the South Central service, which covers Surrey and Sussex. Commuters have heavily criticised the French-owned firm for late running and overcrowded trains.
It said the Wap service would keep customers better informed and reduce waiting time.
Commuters may find the service particularly useful in the coming weeks, as rail services across the country face disruption after speed restrictions were imposed on many lines as a result of the Hatfield rail accident last week.
Connex developed the service with mobile information firm Kizoom and Nexus Alpha, a transport information provider.