Caroline Davis & Lindsay Clark
Users are demanding a meeting with Computer Associates (CA) following its takeover of Sterling Software this week.
Within 24 hours of the $4bn acquisition, Tony Stansfield, chairman of the Sterling Software User Group, said, "We are seeking a meeting to establish the implications on the strategy of Sterling Software."
The group is likely to seek assurances regarding CA's commitment to Sterling's technology portfolio, said Ovum principal analyst Neil Ward-Dutton. He said CA did not share Sterling's strong commitment to technology.
"CA is known for milking mature products and technology by making people pay as much in the way of service and maintenance as it can get out of them," he added.
Valve manufacturer Fort Vale Engineering uses Sterling to make its mainframe data accessible through a browser, and is also a user of CAtechnology. John Horsfall, software specialist and database administrator, was wary of the news. "I think CA will struggle to keep up the levels of service that Sterling provided," he said.
CA said the acquisition would enable both dotcoms and traditional bricks-and-mortar companies to exploit the opportunities driven by the Internet economy.