Skills dearth delays e-trade

Lindsay Clark

Lindsay Clark

A shortage of Internet skills will lead to a delay in e-commerce projects in Britain, IT managers have warned.

This week's Computer Weekly/Harvey Nash Big Question found that 82% of IT managers questioned believed a skills drought could hold up e-commerce projects. Fourteen per cent said a skills shortage would not delay project, while 4% did not know.

One IT manager, who asked not to be named, said that there were many people claiming to have Internet skills, but few true professionals. "There are a lot of 'amateur' Internet developers out there," he said. "The 'I've done some HTML using Frontpage, so I'm an Internet developer' type of person is everywhere. The shortage is in real developers who can create high-quality database integration, security models and reliable personalisation."

Another said the reputation of e-commerce could be damaged if Web-sites are developed by the wrong people. "There is a big danger that partially skilled or talented amateurs could create poorly integrated sites. Such sites will undermine the credibility of e-commerce actually delaying the readiness of consumers and business to use a vital business enabler."

E-commerce projects will also prove to be more expensive than anticipated because of a skills shortage, an IT manager said.

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