Intel gears up for explosion in IP telephony integration


Intel gears up for explosion in IP telephony integration

Antony Adshead
Intel's Dialogic division has released a communications platform that integrates IP telephony with speech recognition and voice/fax services as it gears up for a boom in computer telephony integration (CTI), writes Antony Adshead.

The company said it has overcome some major technological hurdles to produce the Intel Communications Platform, which will allow the consolidation of telephony and business communications applications from multiple sources.

Key to the system is the way it shuttles data between digital signal and main server processors using embedded Intel architecture. It features a rack-mountable chassis with Dialogic boards, management software and Windows 2000 Server.

According to analyst firm IDC, IP "telephony minutes" will increase at a rate of 192% per annum from 91.5 million in 1999 to 47 billion in 2004. Overall, IP telephony accounted for only 0.01% of total call revenue in western Europe in 1999, but is expected to increase to 3.5% by 2004.

In June, Intel bought Danish chip designer Giga for $1.25bn (£865m). The company supplies processors to communications companies including Cisco and Nortel. The deal was seen as evidence of the company positioning for the future of voice and data IP networking.

In addition, in February, Intel acquired telephony software specialist Voice Technologies which marketed systems enabling PBXs to work with computer telephony.

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